Unlike many other web sites that have special rules and lots of fine print, TheGunDude.com offers free shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions.
Just because shipping is free doesn’t mean it should take a long time. TheGunDude.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your short-gun and accessories order within 4-5 business days. Long guns are shipped to us via ground and then to you via ground therefore you can expect them in 7-10 business days.
If you are not 100% satisfied with your purchase, you can exchange your order to The Gun Dude for full store credit (items must be in the state you received them and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you’re not happy with your purchase, just send us a message with your invoice number to start the process.
With The Gun Dude 30 day exchange policy, there are no special catches or conditions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition. Even if you have fired it and decide you don’t like it, no worries, just send it back. Do be a dear though and let us know it has been fired so we can resell it as used rather than new.
Exchange With TheGunDude.com – It’s Easy:
- You can exchange your purchase for up to 90 days from the purchase date. Who else does that with firearms?!
- Products must be in the condition you received them and in the original box and/or packaging.
- Return shipping is absolutely FREE.
- You will be provided with a pre-paid UPS domestic or USPS domestic label to return the purchase to us.*
- Please do not send your purchase back to the manufacturer.
Once your exchagne is received and inspected by The Gun Dude Team (usually within 72 hours of receipt), your store credit will be processed and a store credit will be applied to your Gun Dude account within 7 days. As part of our 30-day exchange policy, all returns will need to be received and processed by our warehouse within 90 days of purchase.
For pre-order items, the 90-day return period begins when the product is shipped.
RETURNS BY INELIGIBLE BUYERS
The Gun Dude assumes that when you purchase a firearm or other product from The Gun Dude.com you have certified that you are not prohibited from owning the firearm or product. If during the transfer process by your local Federally Licensed Firearms dealer you are found to be ineligible to own the firearm or product for whatever reason, you are responsible for all return shipping fees plus a 10% restocking fee. For an ineligible buyer The Gun Dude will refund you the amount less shipping and the restocking fee in the form the original payment was received.